Outpatient Network provides fully managed audiology insourcing services to NHS Trusts across the UK — offering extra capacity where it’s needed most.

Outpatient Network

A Trusted Partner in NHS

Clinical Insourcing

Our patient-first model helps reduce long waits, meet RTT and DMO1 targets, and deliver excellent outcomes without adding pressure to internal teams.

Whether delivered on-site or virtually, our audiology services are designed to integrate seamlessly with existing pathways, ensuring timely care for both paediatric and adult patients.

Audiology Services

Diagnostics & Testing

Pure Tone Audiometry (PTA)

Vestibular Evoked Myogenic Potentials (VEMP)

Visual Reinforcement Audiometry (VRA)

Tympanometry and Middle Ear Testing

Audiology Services

Hearing Aid Services

Adult & Paediatric Hearing Aid Assessments

Fitting and Fine-Tuning Clinics

Ongoing Support and Device Adjustments

Audiology Services

Outpatient Clinics

Paediatric and Adult clinics

Consultant or Audiologist-led appointments

On-site or virtual delivery

Proven Results at Scale with

Outpatient Network

Between October 2024 and January 2025, Outpatient Network delivered:

✓ 3,500+ Audiology patients seen
✓ 51% discharge rate
✓ 17% PIFU placement
✓ 0 complaints or clinical incidents

This demonstrates our ability to deliver high-volume, high-quality care that improves patient flow and Trust outcomes.

Data-Driven Quality Assurance

Governance & Quality Assurance

Patient safety, clinical excellence, and regulatory compliance are at the core of everything we do. Our services are delivered in line with NHS best practice and are fully aligned with national guidance, Royal College recommendations, and Care Quality Commission (CQC) regulations. We maintain the highest standards of governance and quality assurance, embedding GRIFT principles to ensure our insourced services are safe, effective, and consistently patient-centred.

Quality Assurance Manager

Beth Howe

Our Approach to Compliance & Safety

  • Patient-centred care at the heart of every service we deliver
  • Evidence-based practice informed by national guidance and clinical best practice
  • Robust safety and risk management processes to protect patients and staff
  • Ongoing quality assurance and continuous improvement embedded in our delivery

For any questions, please call