Our Social Value Statement

At Outpatient Network, we are committed to delivering positive social, economic, and environmental impact alongside our core healthcare services. We recognise our role in supporting the communities we serve, contributing to the wider NHS social value agenda, and acting as a responsible partner.

1. Supporting Health Equity and Access

We actively work to reduce healthcare inequalities by:

Delivering flexible insourcing solutions that support NHS Trusts in reducing waiting lists and improving patient access to timely care.

Supporting hard-to-reach and underserved communities by collaborating with local partners and charities.

2. Local Economic Growth and Employment

We contribute to local economies by:

Prioritising the recruitment of clinical and non-clinical staff from the areas we operate in.

Supporting local SMEs, suppliers, and partners wherever possible within our supply chain.

Providing flexible employment opportunities that support skills development and career progression within healthcare.

3. Environmental Responsibility

We are committed to minimising our environmental impact by:

Promoting digital-first service models to reduce unnecessary travel, emissions, and paper use.

Working with suppliers who demonstrate environmental responsibility.

Striving for carbon-conscious operational practices across all service areas.

4. Ethical and Inclusive Business Practices

We uphold the highest standards of ethical conduct by:

Embedding equality, diversity, and inclusion in our recruitment, training, and service delivery.

Ensuring fair treatment of staff, partners, and patients, regardless of background or circumstances.

Committing to transparent governance and responsible procurement.

5. Community Engagement

We engage with local communities by:

Supporting healthcare education initiatives and patient awareness programmes.

Sponsoring local health and wellbeing events.

Encouraging employee volunteering and participation in community projects.

6. Measuring Our Impact

We monitor, review, and report on our social value commitments regularly to ensure we deliver meaningful, measurable impact that supports our NHS partners and local communities.

Have a question regarding our policies?

Speak with our Quality Assurance Manager, Beth Howe.