At Outpatient Network, we exist to solve one of the NHS’s most urgent challenges:
long waiting times and overstretched clinical teams.

At Outpatient Network, we exist to solve one of the NHS’s most urgent challenges: long waiting times and overstretched clinical teams.

 

Delivering Capacity. Reducing Waits. Supporting the NHS.

We partner directly with Trusts to deliver safe, high-volume insourced services that reduce RTT backlogs, improve access, and deliver better outcomes for patients — without adding strain to your internal teams.

Why Trusts choose us?

We deliver more than just extra clinical capacity — we become an extension of your team. With rapid mobilisation, in-house staffing, and a data-driven approach, Trusts partner with Outpatient Network to reduce backlogs, improve flow, and meet performance targets without compromising patient care.

End-to-End Delivery

We handle everything from referral through to follow-up, giving you a fully managed service that saves time and improves continuity of care.

Rapid Deployment

Our clinical teams are ready to mobilise nationally — often within days — and operate seamlessly across weekends and evenings.

Patient & Data-Driven

Our services are aligned with your KPIs, tracked via real-time dashboards, and governed by our senior clinical oversight teams.

Ready to reduce your waiting lists?

Book a Discovery Call today to speak with our clinical strategy team.

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Trusted By Over 28 NHS Trusts

How it Works

We make insourcing seamless, safe, and scalable — integrating with your internal teams, pathways, and systems without disruption. From first contact to service wrap-up, every stage is designed for clarity, control, and measurable outcomes.

  • Discovery & Demand Assessment
  • Proposal & Timeline
  • Service Mobilisation
  • Clinical Delivery Begins
  • Real-Time Monitoring & Review
  • Service Wind-Down or Scale-Up

nHS Trust Feedback

We take pride in the strong relationships we have built with NHS Trusts, delivering high-quality clinical support that seamlessly integrates with existing teams.

Northern England NHS Trust

Outpatient Network has been brilliant to work with and I am sure we will use their services again in the future.

From the outset, the Trust praised the professionalism, responsiveness, and patient-centred approach of the Outpatient Network team. Staff across all levels — from clinicians to service delivery managers — were consistently described as pleasant, communicative, and proactive.

Every issue we encountered was dealt with professionally and in a timely manner to ensure no disruption to patient care.

Clinician availability was excellent, and the team facilitated smooth and efficient weekend clinics. Feedback from families was overwhelmingly positive, with particular appreciation for the clinical team’s courteous and reassuring manner. The prompt delivery of service reports in a clear, presentation-ready format allowed the Trust’s management team to monitor service quality in real time.

Wales NHS Health Board

“Outpatient Network have consistently delivered high-quality insourcing solutions, showing professionalism, efficiency and a clear commitment to our gynaecology service priorities. Their support has been instrumental in eliminating long waits — no patients were waiting over 52 weeks for a first outpatient appointment or 104 weeks for treatment by the end of March 2025.

They integrated seamlessly with our teams, complied fully with our standards, and provided high-calibre surgeons, anaesthetists, and support staff. Their rapid mobilisation enabled 443 patients to be reviewed and 73 treated within just three weeks of agreement.

Outpatient Network have exceeded expectations and brought innovative ways of working that continue to benefit our service.”

— Clinical Lead for Gynaecology & Directorate Manager, Wales NHS Health Board

Cardiac Diagnostic Service

We have been lucky to have had excellent support from highly skilled Outpatient Network clinical staff coming in to work alongside substantive staff who have been onboarded. Their presence has generated really useful conversations in house regarding clinical protocol and pathways, which may help streamline our services and improve efficiency.

It has been and continues to be a pleasure working in partnership with Outpatient Network. The team are visible and attentive and continue to delivery activity as planned. The Outpatient Network team have been determined to ensure the service has run as smoothly as possible, working hard to mimise disruption and cancellations, sometimes against all odds! What I personally like about working with the ON team, is that they retain a patient focus at the core of their operations, which can sometimes be lost with activity/KPI driven business.

Northern England NHS Trust

Outpatient Network has been brilliant to work with and I am sure we will use their services again in the future.

From the outset, the Trust praised the professionalism, responsiveness, and patient-centred approach of the Outpatient Network team. Staff across all levels — from clinicians to service delivery managers — were consistently described as pleasant, communicative, and proactive.

Every issue we encountered was dealt with professionally and in a timely manner to ensure no disruption to patient care.

Clinician availability was excellent, and the team facilitated smooth and efficient weekend clinics. Feedback from families was overwhelmingly positive, with particular appreciation for the clinical team’s courteous and reassuring manner. The prompt delivery of service reports in a clear, presentation-ready format allowed the Trust’s management team to monitor service quality in real time.

Wales NHS Health Board

“Outpatient Network have consistently delivered high-quality insourcing solutions, showing professionalism, efficiency and a clear commitment to our gynaecology service priorities. Their support has been instrumental in eliminating long waits — no patients were waiting over 52 weeks for a first outpatient appointment or 104 weeks for treatment by the end of March 2025.

They integrated seamlessly with our teams, complied fully with our standards, and provided high-calibre surgeons, anaesthetists, and support staff. Their rapid mobilisation enabled 443 patients to be reviewed and 73 treated within just three weeks of agreement.

Outpatient Network have exceeded expectations and brought innovative ways of working that continue to benefit our service.”

— Clinical Lead for Gynaecology & Directorate Manager, Wales NHS Health Board

Cardiac Diagnostic Service

We have been lucky to have had excellent support from highly skilled Outpatient Network clinical staff coming in to work alongside substantive staff who have been onboarded. Their presence has generated really useful conversations in house regarding clinical protocol and pathways, which may help streamline our services and improve efficiency.

It has been and continues to be a pleasure working in partnership with Outpatient Network. The team are visible and attentive and continue to delivery activity as planned. The Outpatient Network team have been determined to ensure the service has run as smoothly as possible, working hard to mimise disruption and cancellations, sometimes against all odds! What I personally like about working with the ON team, is that they retain a patient focus at the core of their operations, which can sometimes be lost with activity/KPI driven business.

Data-Driven Quality Assurance

Governance & Quality Assurance

Patient safety, clinical excellence, and regulatory compliance are at the core of everything we do. Our services are delivered in line with NHS best practice and are fully aligned with national guidance, Royal College recommendations, and Care Quality Commission (CQC) regulations. We maintain the highest standards of governance and quality assurance, embedding GRIFT principles to ensure our insourced services are safe, effective, and consistently patient-centred.

Quality Assurance Manager

Beth Howe

Our Approach to Compliance & Safety

  • Patient-centred care at the heart of every service we deliver
  • Evidence-based practice informed by national guidance and clinical best practice
  • Robust safety and risk management processes to protect patients and staff
  • Ongoing quality assurance and continuous improvement embedded in our delivery

For any questions, please call

0333 240 9693