Patient-Centred, Results-Driven
Clinical Insourcing

Patient-Centred, Results-Driven
Clinical Insourcing

Supporting our NHS, bringing care to patients.

Patient-Centred, Results-Driven
Clinical Insourcing

Patient-Centred, Results-Driven
Clinical Insourcing

Supporting our NHS, bringing care to patients.

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Our Specialities

Delivering patient-centred, results-driven insourcing solutions to support NHS Trusts in improving care and reducing waiting times.

Cardiology

Gynaecology

General Surgery

Audiology

ENT

Respiratory & Sleep

Gastroenterology

Orthopaedics

Urology

Outpatient Network

A Trusted Partner in NHS

Clinical Insourcing

A Trusted Partner in NHS Clinical Insourcing

We provide clinical insourcing services that support NHS Trusts to reduce waiting times, improve patient access to care, and ease pressure on clinical teams. Working closely alongside trust staff, we offer a seamless, safe, and effective extension of in-house services — helping more patients receive the care they need, sooner. Our focus is always on supporting high-quality, patient-centred care without disruption to everyday NHS services.

Guided by a patient-first approach and informed by data, we deliver specialist-led diagnostic services, one-stop outpatient clinics, and elective surgery lists across a wide range of specialties. These include audiology, cardiology, ENT, general surgery, gastroenterology, gynaecology, orthopaedics, respiratory and sleep services, urology, and more. Our aim is to support NHS Trusts in improving access to timely, high-quality care — ensuring patients are seen, diagnosed, and treated without unnecessary delay.

We provide clinical insourcing services that support NHS Trusts to reduce waiting times, improve patient access to care, and ease pressure on clinical teams. Working closely alongside trust staff, we offer a seamless, safe, and effective extension of in-house services — helping more patients receive the care they need, sooner. Our focus is always on supporting high-quality, patient-centred care without disruption to everyday NHS services.

Data-backed Clinical Excellence

Harnessing real-time analytics and KPI reporting to optimise patient pathways, improve efficiency, and drive better healthcare outcomes.

Why Outpatient Network?
  • End-to-End Patient Pathway Management
  • Highly Skilled Clinical Teams
  • Data-Driven Quality Assurance
  • High Standard of Clinical & Information Governance
Data-Driven Excellence

Harnessing real-time analytics and KPI reporting to optimise patient pathways, improve efficiency, and drive better healthcare outcomes.

Why Outpatient Network?
  • End-to-End Patient Pathway Management
  • Highly Skilled Clinical Teams
  • Data-Driven Quality Assurance
  • Full Governance & Compliance

nHS Trust Feedback

We take pride in the strong relationships we have built with NHS Trusts, delivering high-quality clinical support that seamlessly integrates with existing teams.

Northern England NHS Trust

Outpatient Network has been brilliant to work with and I am sure we will use their services again in the future.

From the outset, the Trust praised the professionalism, responsiveness, and patient-centred approach of the Outpatient Network team. Staff across all levels — from clinicians to service delivery managers — were consistently described as pleasant, communicative, and proactive.

Every issue we encountered was dealt with professionally and in a timely manner to ensure no disruption to patient care.

Clinician availability was excellent, and the team facilitated smooth and efficient weekend clinics. Feedback from families was overwhelmingly positive, with particular appreciation for the clinical team’s courteous and reassuring manner. The prompt delivery of service reports in a clear, presentation-ready format allowed the Trust’s management team to monitor service quality in real time.

Wales NHS Health Board

“Outpatient Network have consistently delivered high-quality insourcing solutions, showing professionalism, efficiency and a clear commitment to our gynaecology service priorities. Their support has been instrumental in eliminating long waits — no patients were waiting over 52 weeks for a first outpatient appointment or 104 weeks for treatment by the end of March 2025.

They integrated seamlessly with our teams, complied fully with our standards, and provided high-calibre surgeons, anaesthetists, and support staff. Their rapid mobilisation enabled 443 patients to be reviewed and 73 treated within just three weeks of agreement.

Outpatient Network have exceeded expectations and brought innovative ways of working that continue to benefit our service.”

— Clinical Lead for Gynaecology & Directorate Manager, Wales NHS Health Board

Cardiac Diagnostic Service

We have been lucky to have had excellent support from highly skilled Outpatient Network clinical staff coming in to work alongside substantive staff who have been onboarded. Their presence has generated really useful conversations in house regarding clinical protocol and pathways, which may help streamline our services and improve efficiency.

It has been and continues to be a pleasure working in partnership with Outpatient Network. The team are visible and attentive and continue to delivery activity as planned. The Outpatient Network team have been determined to ensure the service has run as smoothly as possible, working hard to mimise disruption and cancellations, sometimes against all odds! What I personally like about working with the ON team, is that they retain a patient focus at the core of their operations, which can sometimes be lost with activity/KPI driven business.

Northern England NHS Trust

Outpatient Network has been brilliant to work with and I am sure we will use their services again in the future.

From the outset, the Trust praised the professionalism, responsiveness, and patient-centred approach of the Outpatient Network team. Staff across all levels — from clinicians to service delivery managers — were consistently described as pleasant, communicative, and proactive.

Every issue we encountered was dealt with professionally and in a timely manner to ensure no disruption to patient care.

Clinician availability was excellent, and the team facilitated smooth and efficient weekend clinics. Feedback from families was overwhelmingly positive, with particular appreciation for the clinical team’s courteous and reassuring manner. The prompt delivery of service reports in a clear, presentation-ready format allowed the Trust’s management team to monitor service quality in real time.

Wales NHS Health Board

“Outpatient Network have consistently delivered high-quality insourcing solutions, showing professionalism, efficiency and a clear commitment to our gynaecology service priorities. Their support has been instrumental in eliminating long waits — no patients were waiting over 52 weeks for a first outpatient appointment or 104 weeks for treatment by the end of March 2025.

They integrated seamlessly with our teams, complied fully with our standards, and provided high-calibre surgeons, anaesthetists, and support staff. Their rapid mobilisation enabled 443 patients to be reviewed and 73 treated within just three weeks of agreement.

Outpatient Network have exceeded expectations and brought innovative ways of working that continue to benefit our service.”

— Clinical Lead for Gynaecology & Directorate Manager, Wales NHS Health Board

Cardiac Diagnostic Service

We have been lucky to have had excellent support from highly skilled Outpatient Network clinical staff coming in to work alongside substantive staff who have been onboarded. Their presence has generated really useful conversations in house regarding clinical protocol and pathways, which may help streamline our services and improve efficiency.

It has been and continues to be a pleasure working in partnership with Outpatient Network. The team are visible and attentive and continue to delivery activity as planned. The Outpatient Network team have been determined to ensure the service has run as smoothly as possible, working hard to mimise disruption and cancellations, sometimes against all odds! What I personally like about working with the ON team, is that they retain a patient focus at the core of their operations, which can sometimes be lost with activity/KPI driven business.

Data-Driven Quality Assurance

Governance & Quality Assurance

Patient safety, clinical excellence, and regulatory compliance are at the core of everything we do. Our services are delivered in line with NHS best practice and are fully aligned with national guidance, Royal College recommendations, and Care Quality Commission (CQC) regulations. We maintain the highest standards of governance and quality assurance, embedding GRIFT principles to ensure our insourced services are safe, effective, and consistently patient-centred.

Quality Assurance Manager

Beth Howe

Our Approach to Compliance & Safety

  • Patient-centred care at the heart of every service we deliver
  • Evidence-based practice informed by national guidance and clinical best practice
  • Robust safety and risk management processes to protect patients and staff
  • Ongoing quality assurance and continuous improvement embedded in our delivery

For any questions, please call

0333 240 9693

Case Studies & Insights

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